The terms of service detailed here aim to give you as much information as possible and outline the terms and conditions between you and Chia Retreats for all bookings. Please read them carefully, those who make their reservations accept the following terms and conditions.
It is the customer’s responsibility to check the reservation and ensure that the particulars contained therein are correct.
Chia Retreats lists what is included on the Retreats page. Airfare, tips and travel insurance is rarely included.
To reserve your place on a retreat please complete the registration form along with payment of the non- refundable deposit specific to your retreat. The reservation will not be considered effective until we confirm via email that we have received the form and deposit payment correctly.
You shall pay Chia Retreats a non-refundable, non-transferable deposit in the sum of 25% of the total amount due for each person named in the reservation.
The balance monies due shall be paid by you to Chia Retreats not less than 6 weeks prior to the commencing date of the retreat. Bookings made within the last 6 weeks must be paid in full at time of booking. Payment can be made via bank transfer. Details provided on request.
If payment of either the deposit or the balance is not received by the due date Chia Retreats reserves the right to cancel the reservation and retain the deposit and accept new reservations for your space. If you do not think you can pay in time, please contact us via email.
Chia Retreats must receive the exact amount on the web at the time of booking, regardless of changes in currency or third party charges at the time of payment or transfer. If you choose to pay by bank transfer, please inform your bank that all transfer fees owed to charge you, to prevent that Chia Retreats receive diminished amount. Please indicate the name of the yoga retreat and retreat date as a reference. We will contact you when we have received the balance. In case that you do not receive news from us, please contact us via email, telephone or other means.
Chia Retreats does not store any banking data or share personal customer information with third parties.
Chia Retreats reserves the right to offer discretionary discounts and this does not affect the status of any guests who have paid the full price and no discount will then become due to them.
Cancellation by you:
You can cancel your reservation at any time. You can send us your cancellation in writing by email. The cancellation will take effect at the time Chia Retreats send you an email confirming acknowledgement of the cancellation of the reservation.
In the event of cancellation by the customer, regardless of the circumstances, the following refund fees, minus the deposit, apply. The deposit is non-refundable, as mentioned above:
Cancellation 3 weeks or less before due arrival date, 0% refund
Cancellation 3 to 6 weeks before due arrival date, 50% refund
Cancellation more than 6 weeks before due arrival date, 100% refund
Any amount forfeited, which has not then been paid to Chia Retreats by you, will be recovered from you by Chia Retreats as a debt due and payable.
Returns and refunds are usually performed within 15 working days after you receive our message of confirmation of the cancellation. Once the yoga retreat has begun, you cannot return any partial retirement. If you have to leave earlier for some reason, Chia Retreats cannot repay any compensation. In Terms of cancelling the retreat once started, are covered by your travel insurance, it is required and suggested to make appropriate insurance claims.
We do not assume international bank transfer costs or any transaction fees for any kind of cancellation.
Amendments by Chia Retreats:
Sometimes Chia Retreats can make some changes (example: class times, yoga teacher or other arrangements). Chia Retreats reserves the right to make changes at any time (example: yoga teachers, class schedule, other activities, etc.). In the case of accommodation change we will do everything possible to offer you a room of similar category. In case of any other major changes, we will inform you as soon as possible, if it is possible before your travel starts.
Due to teacher cancellations or other situations beyond our control, Chia Retreats reserves the right to change bookings and shall inform the customer as soon as possible. Alternative arrangements will be offered but we do not accept responsibility for any costs incurred, including airfare.
In the event that the customer decides to downgrade their accommodation after monies have been paid, the customer will not be entitled to any refund. If the customer wishes to upgrade then the new price will apply.
Cancellation by Chia Retreats:
The retreats of Chia Retreats require a minimum of participants, if that goal is not reached Chia Retreats reserves the right to cancel any trip prior to departure returning the full refund of any and all payments made to Chia Retreats in respect of the cancelled retreat. We reserve the right to cancel the yoga retreats in all circumstances, in which case we will refund 100% of the money received by each user in a maximum of 15 working days from notifying you of the cancellation.
Chia Retreats is not responsible for any expenses or damages, either direct or consequential, incurred as a result of a trip cancellation including but not limited to preparation costs, visa costs, airline tickets, travel documents, vaccination charges, gear purchases, airport and airline taxes or any other expenses.
The customer shall not use the property except for permitted use and shall not use the property for any offensive, noisy, dangerous, illegal, entertainment, immoral or improper purposes. The customer shall not do anything which may be a nuisance or annoyance to Chia Retreats and its guests, staff or owners.
The customer shall keep all Chia Retreats fixtures, fittings, furniture and effects in a clean and good condition and shall replace any articles which are destroyed or missing with articles of a similar kind and of equal value.
Breach of terms
Chia Retreats reserves the right at its sole discretion to terminate use of the property or any of its facilities by the customer in the event of any breach of these terms and conditions. The customer will be required to vacate the property and Chia Retreats shall not refund payment or accept any consequential liability damages or loss.
All transport costs from home to our yoga retreat are not included in the price. Chia Retreats is not responsible for any consequence stemmed by cancellations or delays of any travel company you hire, or any irregularity in the documentation required for the trip. Transportation to and from the yoga retreat are not included, unless we explicitly specify it.
It is the customer’s responsibility to ensure that he/she has all the relevant travel documentation and arrives at the airport in time.
Chia Retreats can accept no responsibility for delay or cancellation of any flights, train, buses or other forms of transport.
It is your responsibility to have travel insurance that covers any activity proposed in the yoga retreat that you book as well as potential losses, cancellations, illness or damage and risks. You must purchase travel insurance that includes medical coverage. Chia Retreats informs you that you should send the document by email and to bring the insurance policy in case of any emergency.
We recommend that all customers have adequate travel, cancellation and medical insurance for the duration of the trip.
Loss or Damage to Personal Possessions
Chia Retreats cannot accept any responsibility for loss or damage of personal possessions or valuables of the customer.
It will be only your responsibility to consult a doctor with knowledge of yoga to verify that you are in good health for yoga and other physical activities that Chia Retreats book under your request.(E.g.mountain-hiking, surfing,horseriding,etc.). We request that you inform us if you have any health problems before booking your place on our yoga retreat. If you do not inform us about your health problems, Chia Retreats holds the right to cancel your reservation and will not refund any compensation. If you have health problems that may be affected by the activities of yoga retreat, Chia Retreats reserves the right to advise not to participate in it, and could be denied participation if we believe there may be a risk for your physical or psychological health.
If you feel any discomfort, pain or injury during any of the activities of the yoga retreat, the activity must stop as soon as possible and you must contact a member of Chia Retreats. If you continue with the removal activities there are chances of further worsening of the injury, Chia Retreats reserves the right to deny your stay and participation in the yoga retreat, without returning the money.
Although Chia Retreats take all necessary measures to ensure high standards of health and safety, some of our retreats may be located in rural areas where it is common to have unevenness in the ground, so we are not responsible for injuries suffered as a result.
It shall be the responsibility of women who are between 12 and 28 weeks of gestation, send a letter written by her doctor that says she is fit to travel and is capable of performing the activities we offer. It is better that those pregnant women who wish to attend the yoga retreat have practiced yoga before.
Health and Safety
The customer must comply fully with all and any health and safety regulations introduced by Chia Retreats. The customer must ensure that he/she is medically and physically fit and able to use our facilities and participate in activities. Customers who have injuries or illnesses are advised to seek doctor’s advice if practicing yoga. Chia Retreats is not liable for any injuries to the customer in his/her use of our facilities or participation in activities. A customer must always stop and rest if he/she is feeling any pain or sickness and inform the teacher of any previous injuries.
Passports, visas and health requirements:
It is the responsibility of all passengers, according to the type of passport you have, check with the consulate where the application for tourist visa is required. Due to visa regulations and health requirements it can change frequently, it is recommended that you check as soon as possible whether the application for tourist visas or health requirements is necessary. Chia Retreats is not responsible if you or another passenger is traveling without proper health documentation and the correct passport or visa. In this case you should pay the costs of assistance to solve these problems. In addition you must make full payment of your yoga retreat, without receiving any refund or compensation from Chia Retreats. It is your responsibility to purchase correct immunizations. Please contact your nearest travel clinic for the latest requirements.
If you have any problem about your yoga retreat, please inform the Retreat manager as soon as possible and they will help you to correct the situation. Please understand that Chia Retreats is not responsible for the behavior of individual members of the group or other users that share the room with you.
In the event of a customer having any complaint then he/she will not discuss this with any third party and shall notify the Retreat manager as soon as possible.
Chia Retreats retains all copyright licence rights and sole exclusive ownership of the information, photographs and material displayed on its website. The material may not be modified, copied or used in any other way.
Any user of the website has to be 18 years of age or older and agrees to be entirely financially responsible for all charges and other fees arising from use of the website.
Chia Retreats accepts no responsibility for keeping the website up to date and will not be liable for any loss by its failure to do so. We are not responsible for the contents of any links displayed on our website.
Our Liability to you:
Chia Retreats is responsible for ensuring that the yoga retreats we advertised on the website have the same service that the yoga retreat you pay for, and these services offered will be carried out under a standard of reasonable quality.
Chia Retreats does not accept any liability for cancellations, threat of war, or delays. Changes caused by war, terrorist actions or Threats industrial action, civil strife, closure of airports, technical problems to transport, natural disaster, staff cancellations, unforeseen Changes in your Circumstances staff or other events beyond our control.
Chia Retreats is not responsible for any physical or psychological injury that you may have. You are responsible for the possible risks that you may have during a yoga lesson. We are not responsible for any medical or psychological condition that you can develop during the yoga retreat. We are not responsible for loss, damage or theft of personal belongings.
Chia Retreats is not held liable for flight costs.
Chia Retreats shall not be liable for any failures beyond its control. This covers natural disasters, war, ‘acts of God’, closure of airports, civil strife, accidents or failure to perform by third parties, including suppliers and subcontractors.
Chia Retreats accepts no liability for loss, damage, injury or illnesses which may be received during the customers stay or travelling to and from Chia Retreats.
Acknowledgement of Risks:
Although Chia Retreats has taken all reasonable steps to ensure the safety of all of its guests, you acknowledge that this activity has risks, including particular risks that cannot be eliminated without destroying the unique character of this activity. The same elements that contribute to the unique character of this activity can cause loss or damage to the Participant including accidental injury, illness or in extreme cases, permanent trauma, disability or death and also can cause damage to or loss of property.
Throughout the trip, participants are responsible for their own safety.
I (the trip participant) acknowledge and understand that Chia Retreats trips include risks of injury or death to participants. I agree to assume responsibility for the inherent risks that may be associated and those inherent risks not specifically identified. I acknowledge that participation in this activity is purely voluntary, no one is forcing participation and participation is elected with full knowledge of the inherent risks.
I (the trip participant) assume and accept full responsibility for any injury, death, loss of personal property, and expenses suffered as a result of those inherent risks and dangers identified above, and those inherent risks and dangers not specifically identified and as a result of my negligence in participating in this activity.
Release and Waiver of Liability:
Declaration of health. By accepting these terms of service, I (the retreat participant) represent that I have no physical conditions or medical precautions which would adversely affect my ability to take part in the yoga program or other physical or cultural activities offered on Chia Retreats trips. I fully understand that my participation in the yoga program or other activities could be injurious to my health and I voluntarily assume all risks related to such activities.
Personal Release. By agreeing to the terms outlined here and elsewhere on the Chia Retreats website I hereby release and discharge my rights and claims for damages or liabilities that may occur as a result of participation on a Chia Retreats trip, including but not limited to damages as a result of unexpected occurrences including those from weather, local political situations, wildlife or uncontrollable acts of God, including the risk of death. I release Chia Retreats including its owners, directors, employees, guides, yoga teachers and partners from liability for personal injury, illness, emotional damage, incurred travel expenses or property damage I may incur as a result of participation on this trip.
For the benefit of everyone on your trip, Chia Retreats reserves the right to accept or reject any participant at any time without liability, and in the event it determines, in its sole and exclusive discretion, that a participant is disruptive to the harmony of the trip, it may without any obligation to pay a refund or any other amount whatsoever, expel such participant from the trip. Chia Retreats will carry no responsibility or liability for any participant who leaves the trip prior to its conclusion or for any activity undertaken by any participant which is not included on the trip itinerary.
The information contained in this site is for general information on matters of interest. Given the changing nature of the rules, regulations and laws and chance of electronic communication, there may be omissions or misunderstandings on the information contained in this site. In this respect, this information is given with the understanding that the authors cannot offer advice or services. Before taking any decision you should consult Chia Retreats first.
Although we have made every effort to ensure the reliability of this information, all information provided on this website is offered at computer level, with no guarantee of accuracy or timeliness of the results obtained from the use of this information without guarantee for a particular purpose.
Never Chia Retreats partners, agents or employees will be liable to you or any other person for decisions made in relation to the information provided on this site, as well as for any damage as a result of it.
Chia Retreats works with others website maintained by third parties which Chia Retreats has no control. Therefore we are not responsible for the information appearing on these other sites.
If you have any further questions regarding policies, please email us.